About Electric- Life Australia P/L
Payment for all goods & services is to be made as per condition of invoice. In the event it becomes necessary for ELECTRIC LIFE PTY. LTD. to bring legal action to enforce these terms or collect any money due, the customer will be responsible to pay all legal fees, costs and expenses incurred in such actions whether or not said action proceeds to judgement. There are no exceptions or arrangements, expressed or implied other than as outlined herein, unless it is in writing and has prior approval of the Financial Controller.
2 CUSTOMER INSTRUCTIONS AND CORRECTIONS
(a) The customer’s written order shall be deemed to interpret correctly the customer’s instructions. Where verbal instructions only are received from the customer, ELECTRIC LIFE PTY. LTD. shall not be responsible for errors or omissions due to oversight or misinterpretations of those instructions.
(b) ELECTRIC LIFE PTY. LTD. may charge the customer for any extra work or cost caused by any variation or correction by the customer of his original instructions.
3 CLAIMS AND LIABILITIES
Goods must be inspected upon arrival by customer for defects and no claim for return of goods shall be considered by ELECTRIC LIFE PTY. LTD. unless made in writing within seven (7) days of receipt (date of invoice) by the customer of the goods. The customer shall be fully liable for all goods damaged through misuse and no claim will be accepted by ELECTRIC LIFE PTY. LTD.
4 RETURN OF STOCK ITEMS
NO RETURNS ARE ACCEPTED UNLESS ITEMS FOUND DEFECTIVE.
Defective items must be returned to ELECTRIC LIFE PTY. LTD. via Australia Post.
Our postal address is:
ELECTRIC LIFE PTY. LTD.
Reply paid 86759
P.O. Box 88
Moorebank NSW 1875
Please note that freight costs vary according to size and weight. The majority of our goods are small enough to incur the standard freight cost of $15.00 nationally to a business address. However, some parts for light commercials (vans) and trucks may incur additional freight charges due to their extra length and weight. These charges are passed on to the client at cost.
6 BACK ORDERS
Back orders remain in effect until cancelled by the customer and will be despatched at the earliest possible time.
7 SPECIAL ORDERS
Special orders are non returnable and cannot be cancelled after acceptance by ELECTRIC LIFE PTY. LTD.
ELECTRIC LIFE PTY. LTD. warrants to its customer all goods supplied to be free from defects in workmanship and material for a period of one (1) year from the date of sale. ELECTRIC LIFE PTY. LTD. liability is limited to the replacement of any part found defective in accordance to the manufacturer’s standards. ELECTRIC LIFE PTY. LTD. will repair the defective part to the original purchaser at no charge. Visible or concealed freight damage is not covered under product warranty. Customer to submit claims to the freight carrier in accordance with their policies.
ELECTRIC LIFE PTY. LTD. does not accept liability for any labour charge incurred by the failure of supplied goods.
All faulty returns must be accompanied by the invoice copy.
The approval of ELECTRIC LIFE PTY. LTD. proposal shall be an acceptance of these terms and conditions which acceptance shall be irrefutably evidenced by the placing of the customer’s order. Any inconsistencies with these terms which may be introduced by terms and conditions contained in the customer’s order shall not form part of the agreement between ELECTRIC LIFE PTY. LTD. and customer unless there is consent thereto by ELECTRIC LIFE PTY.LTD. in writing.By accepting delivery of goods ordered, the purchaser is also accepting the terms and conditions of sale as stated by ELECTRIC LIFE PTY. LTD.
We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.
The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.
The personal information that we collect on you when you use our public site
We do not collect or use any personal information on visitors to our website, through the use of “cookies” or other software or hardware techniques.
We look at the number of hits the site receives and keep track of the domains from which this site is accessed.
To determine what our users are interested in, we may also look at the top 20 search words used in connecting you to this site.
The names of persons who request information from or about ELECTRICLIFE PTY. LTD by emailing us are added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Clients can also select their areas of interest, enabling them to control the information they receive from ELECTRIC LIFE PTY. LTD. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.
The personal information ELECTRIC LIFE PTY. LTD collects when you log onto this site, how we do it and what we do with it
If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.
We can also determine if you emailed any articles of interest to a friend using our ’email a friend’ functionality. We record the email addresses of these recipients which may be used for our own marketing purposes.
The information collected will be used to send you e-mails when content relevant to your areas of interest are added to the site. The information may also be used to inform you of any forthcoming event that might be of interest to you.
The circumstances under which we disclose information about you
It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where ELECTRIC LIFE PTY. LTD may be required by law to disclose certain information.
How we handle emails
We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. emails sent to or from ELECTRIC LIFE PTY. LTD are routinely monitored for quality control, systems administration and legal compliance purposes.
What to do if you believe the information we hold about you is inaccurate
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
How to contact us if you wish to discuss this policy
If you wish to discuss any aspect of this policy please contact us via phone or e-mail
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.